The Impact of GPS Support on the Performance of Municipal Crisis Management Teams
نویسندگان
چکیده
This research investigates the impact of a geographical position system (GPS) support tool on command and control in a crisis management organization. The organizations of interest are Swedish municipal crisis management organizations and their crisis management teams. The goal is to investigate differences in the work processes of teams that have access to a GPS in its command post, compared to teams that do not. We have tested: 1) Non-professionals, a total of 132 students, forming 22 groups. 2) Professionals, a total of 108 professionals, forming 18 Swedish municipal crisis management teams. Results show that we get different performance and behaviours depending on the support and type of participants. The support tool helps the students and some of the professional users.-Students-the support tool helps the students.-Professionals-the support tool help command posts that consist of only emergency services personnel.-Professionals-the support tool does not help command posts that consists of a mix of staff from local authorities and emergency services personnel. The quantitatively analyzed behaviour patterns show that the C2 behaviour has a significant impact on the performance when using the GPS based support tool.
منابع مشابه
The Effect of a GPS on Learning with Regards to Performance and Communication in Municipal Crisis Response
This paper describes the basic learning aspects of crises management training in a computer simulated environment. A total of 108 professionals, 18 teams, contributed to the study where the impact of a GPS on C2 work was investigated. A comparison between professional groups on performance and learning show that the GPS has an impact that differed depending on the teams professional composition.
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